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Your satisfaction is important to us. That’s why we have a full customer support team standing by to answer any of your questions or provide account information, process changes or make updates.

If you are checking the status on an order you have recently placed, please contact your local branch or our Sarasota, Florida, office for representative assistance.

To further enhance our customer support, we have introduced 'Original Invoices via Email,' which is the fastest and most economical way of receiving information. To learn more, please click here to open the form. Please fax your completed form to our Sarasota office: 941.330.9657.

Please contact our Sarasota, Florida, office at 1.800.477.1078 for:

  • Customer Service
  • Account Information
  • Statements & Invoices

Remittance addresses for all branches are:
JCI Jones Chemicals, Inc.
PO Box 12549
NJ 07101-3550

PO Box 31542
FL 33631-3542

Our customers are very important to us. If you have any suggestions, including features you would like to see to make the ordering process more pleasant for you, please let us know.

Customer Service:
1765 Ringling Blvd.
Sarasota, Florida 34236